jonbet ABOUT FAQ

Deposit

Can I deposit using cryptocurrency?
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Yes, Bitcoin or USDT supported. Minimum 10USDT—processed in 3-5 minutes for secure transactions.

Download App

How do I download the app safely?
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How do I update the app after download?
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Why is the app not downloading?
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What if the app download link is broken?
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Is the app available for both Android and iOS?
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How do I claim the welcome bonus after downloading the app?
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Each Bonus

What if I exceed bonus wagering?
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Can bonuses be used on all games?
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How do I use promo codes for bonuses?
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How long is the bonus valid?
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Can I withdraw bonus money immediately?
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What is the lose rebate bonus?
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How do I check my bonus balance?
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Games

How do I find high RTP games?
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Login & Register

Why is password reset after registration?
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Why does registration need my name?
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What if my password doesn't meet the requirements?
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Can I change my registered email or mobile number?
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How long does it take to verify my account?
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What if I forgot the mobile number I used to register?
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How do I register/Sign up?
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Service & More

How do I request account deletion through support?
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What if I suspect unauthorized access to my account?
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Does support offer guidance for new users?
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Can support assist with self-exclusion for responsible gaming?
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Is there a FAQ section for quick self-help?
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Can I get help with account verification through customer support?
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How long does it take to get a response from customer support?
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Withdraw

Why was my withdrawal rejected?
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